Please fix wam!

WAM is absolute crap!!! It is the single reason I wont recommend WAZER to anyone that askes about it. It is the only reason I have to regret buying this product! WHEN WILL YOU PEOPLE FIX THIS LAZY PROGRAM??? I have done a lot of 3D work so I know what a good interface looks like and how it functions, and this thing isn’t even in the same universe as the most basic slicer program. It is an insult to be able to buy a $200 3D printer which comes with the most basic program, that does everything that you need, and then pay $11000 for a machine that is equipped with the dog of a program WAM! I mean what the hell guys???

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Hey Lance! I am sorry to hear you feel that way about WAM. I would love to hear what issues you are running into so I can share the feedback with the Dev. team.

Unfortunately there is nothing constructive I can pull from your post at this time so let me ask a few questions:

  1. What do you find missing from the software?
  2. What needs do you have that WAM is not meeting?
  3. Would you prefer something quick/automatic or something with full/manual control that may take a bit more time?

The team here at WAZER hopes to help improve upon the software in the future - any constructive inputs regarding your inputs and needs will help me to create even more valuable feedback with the Dev. team and I would greatly appreciate it.

I can list a couple things just off the top of my head.

First, on the material selection menu, the cursor changes from a normal mouse pointer to a resizing crosshair-looking thing when hovering over the materials. This should remain as a normal arrow. Pretty simple fix IMO.

Also, on the generate job tab, we should be able to see what feed and pierce time is set for each material setting. For instance, for the fine setting my material has 50 feed and 1s pierce. My medium setting is 60 with 1s, etc. When we click that, we should be able to see this in addition to the cut extents and the estimated time. This would help eliminate mistakenly choosing the wrong material.

Last, give us the ability to zoom out to see the whole bed on the screen at once. Unless I reduce the zoom in Chrome to be too small to read comfortably, you have to pan around the work bed to see the extents of the job.

Those are three simple things you could start with. The reasoning is very clear for each of those items.

Missing from the software is the ability to save projects, a cleaner UI, auto-alignment of multiple parts, and advanced tab placement (corners, vertical, horizontal, centered, etc.), just to name a few off the top of my head.

As it’s been stated from other users including the OP, slicing software that is far more advanced and powerful (but free and open-source) is lightyears ahead of this software. Take examples from other companies like Ultimaker and Prusa to develop better UI and more features. Support your customers so they feel better about supporting you.


First off on my list would be the ability to reload a saved cut file for editing. The inability to do that cost me hours.
Next would be the ability to grab and change the rotation of an individual file. The digital rotation feature also cost me an inordinate amount of time.
I have a pretty good computer and can run all of my slicer programs with ease and no issues, but wam will freeze on me if I delete any files from the cut bed. And I’ve had other issues similar, it just feels unstable.
Also it doesn’t treat svg. files the same. I use the concepts app to do a lot of my drawing and it often loses the ability to change the cut path. And even within the same file sometimes I’ll be able to change the cut path and sometimes not. I currently have one file sitting on wam with two holes inside the item only one hole has the ability to change the cut path.
The ability to designate the start point for the pierce and cut.
Again I love the machine and we use it constantly, and so it’s incredibly frustrating that this part of it feels so lacking.


Thanks for sharing! I appreciate the feedback and will share the following points with our dev. team:

  • Material Selection Pointer/Mouse Clean-up
  • A more visible/accessible pierce and speed rate shown for cut file parameters
  • Improved zoom capability. I agree with this feature - a locked ratio or full bed view would be great as I tend to zoom in or out by mistake sometimes haha
  • Save cut files or design files for easy reference. The ability to quickly pull up older gcodes/drafts and revise them
  • A Cleaner UI (Will have to refer to other software to fully understand - do you have a specific example that you find works nice?)
  • Automatic Nesting Function
  • Precise tab placement
  • SVG Compatibility Improvement
  • Freezing Issues Minimized
  • Specific start point (right now it will use a tab with a pierce as the start point but it cannot be specified further - I really like this feedback and would appreciate it’s benefits)

The rotation feedback has me a bit confused - perhaps you can provide some clarity? Do you mean a way to rotate by clicking/dragging? The WAM software has the digital rotation as you mentioned but perhaps you are looking for something more peculiar/one-off during your nesting?

I appreciate your time and feedback - if you have more, please feel free to share here or with me at anytime!

“Rotation” yes definitely a click and drag function.

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