Not Collecting Abrasive

My machine’s trays are never full. I finish and run the tank cleaning cycle and each round of cutting. I collect abrasive but I almost always have little to no abrasive in the trays. I’ve had to drain the tank and find at least 8" deep of abrasive at the bottom. What am I doing wrong?

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Have you tried this: Venturi Clean Out — WAZER Support | The First Desktop Waterjet.

Hi Alicearts,
I would like to know if your issue was resolved and what steps did you take.
Regards

I did what was suggested and my left tray fills but not so much the right one.