Not Cutting After Hopper Refill

Hi,

I have noticed that occasionally after the machine has paused and waited for a hopper refill the machine will not “unpause” correctly. It gets in a weird state where it thinks it is moving (you can see the x and y positions are changing) and it says it is “collecting abrasive” but the nozzle actually isn’t cutting or moving. Any thoughts?

Thanks

There is currently a known bug when using the “Restart Cut” feature that has some of the same observations you shared. When you experience this issue, are you using the “Restart Cut” feature?

It depends on where it is in the cut. Sometimes there are only a few more mm to go, so depending on the material, I will simply finish it by hand. Otherwise, I use the restart cut feature